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Managing Change on the Path to Recovery | Webinar

June 18, 2020 @ 12:00 pm - 1:00 pm


The coronavirus and the steps taken to contain it have dramatically changed the world for businesses and employees. 

Change has always existed. However, most of those changes received the benefit of months or years of planning. The recent changes experienced by many businesses unfolded within a few days or weeks, and there are many more changes to come as the province continues to reopen the economy.

Join us at noon to learn how a local business is successfully adapting with the rapid launch of a new sales channel, from leading research on how to manage change in unprecedented times, and the actionable insights derived from other research which will meaningfully improve employees’ well-being, performance, and organizational commitment through the pandemic.

This online event will feature a Panel Q&A Session kicked off by 10-minute presentations by each presenter.

What You Will Learn

  • Learn positive change strategies: How individuals could use a 4 phase model to help bring about positive change in their own organizations in the wake of COVID-19
  • Learn a real world business success story which may apply to you: How one Milton B2B company experiencing a sudden decline in sales in one vertical due to the pandemic, responded by opening a new online sales channel.  Launched their new B2C online store in less than three weeks, relatively inexpensively, with in-house resources and using off-the-shelf solutions. This initiative was brought to light during an unprecedented time when the channel of food consumption was rapidly changing and the need for food was still in great demand. They were tasked to find new ways to keep the supply chain moving and respond with extreme urgency.
  • Learn emerging research on team management during a pandemic: Findings of recent research examining individuals’ experiences in work and family during COVID-19. Specifically, the challenges employees are facing, organizational responses to the pandemic, and what the future of work could look like, and actionable insights.

Who Should Attend

Presidents, CEOs, Chief Operating Officers, business owners, business leaders, General Managers, and key decision makers.

Watch the Webinar Now

View the SlideDeck

Panelists & Presenters

Gene Deszca, Professor Emeritus, Lazaridis School of Business and Economics, Wilfrid Laurier University

As a consultant and advisor in organizational change, Gene has focused on the development of organizational and individual capacities to effectively adapt to their evolving environments, frame and enact strategy, and lead change. He has delivered developmental initiatives for middle and senior level managers in public and private sector organizations, including KIK and the Certified Public Accountants of Ontario and Canada (CPA).

Gene has published 6 books, presented over 100 papers, cases, monographs, and technical papers.

Gene retired as a Professor and the Associate MBA Director at Wilfrid Laurier University. As MBA Director, he played major leadership roles in the development of the one year full-time program, the executive style off-campus MBA program, the CMA-MBA program, and the International Business Concentration.

His current research interests are focused on the evolution of organizations under the stress of market and technical disruption, organizational change and transformation, and the effects of these factors on the people who work there.

[LinkedIn] [WLU

Trevor Hunt, Director of Warehouse, Gordon Food Service 

Trevor leads the Milton Distribution centre which serves many segments of the food service industry including independent restaurants, regional and national chains as well as healthcare facilities. Trevor has been with Gordon Food Service for over 15 years. He started in the warehouse as an order selector and quickly progressed into leadership. Trevor led the Transportation department in 2013/2014 and has been leading the Warehouse operation for the past 6 years. He has taken on various projects throughout his career and continued to look at ways to change the traditional distribution network to evolve with the changing times.

[LinkedIn] [Web]

Victoria Daniel, MSc, HBA

Victoria is a PhD Candidate in the Lazaridis School of Business and Economics’ Organizational Behaviour and Human Resource Management program. Under the guidance of faculty advisor Dr. Yujie (Jessie) Zhan, her research explores topics on work stress, work-life dynamics, and diversity and inclusion.

She is the recipient of a Best Master’s Thesis award presented by HHRI and HRPA, is currently funded by a Joseph-Armand Bombardier Canada Graduate federal scholarship, and her findings have been presented at leading national and international conferences in the field. In addition to academic research activities, Victoria has many years of professional experience various roles in small businesses.

In the context of COVID-19, Victoria and Dr. Zhan have been conducting research examining a breadth of individuals’ experiences during the crisis to understand the unique impacts on work and family.

[LinkedIn] [WLU]


  • Positive change strategies in unprecedented times
  • Real world business success story which may apply to you
  • Emerging research on team management during a pandemic, with actionable Insights on Employees’ Well-being and Performance
  • Panel Q&A (moderated)


Bob Nagar, Talent Development Specialist and Facilitator

Bob built his career and facilitative leadership skills over nearly 25 years as an executive with information technology companies in North America. He is practiced in using action learning to achieve organizational behaviour change with lasting results. He works with individuals and teams to support them in achieving their best life, doing their most fulfilling work and making their most satisfying contribution.

Together with Dr. Denise Rousseau (Carnegie Mellon) and David Creelman, Bob established and facilitates a community of practice in HR Analytics and Evidence-based HR Management. The community includes Senior HR professionals from Chevron, CIBC, Ford, The Gap, Kronos, Marriott, NASDAQ, P&G, Royal Bank of Canada, Shell, a major defense conglomerate, and several other leading firms.

Bob completed his M.Ed in Adult Education and Counseling Psychology at the University of Toronto in a program focused on workplace, learning and change. Bob is also a Certified Professional Co-Active Coach (CPCC).


About this Event

This event is brought to you by the Town of Milton with support from Wilfrid Laurier University and produced by Silicon Halton.




June 18, 2020
12:00 pm - 1:00 pm
Event Category:


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